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Incident Management Software

Used by many companies in India, ProcessMAP’s Integrated Incident Management solution can be configurable to your business needs.

ProcessMAP software provides you with the most comprehensive functionalities to manage the complete life-cycle of an incident from reporting through closure. It allows you to track and report on various types of incidents and near misses, such as injury/illness, spills, property damage, environmental, general liability, and vehicle incidents. With this solution, EHSQ professionals can capture the complete incident data, conduct investigation to identify root cause, implement corrective action items and preventive action items, document the evidence, lesson learned, and configure the email notifications. This software has the inherent flexibility to adapt to any organization’s safety program, regardless of the root cause analysis techniques employed. Additionally, it can be deployed rapidly. We can have it up and running for your organization within only a few weeks.


This solution helps manage workplace safety, and spans across various incident types including

  • Injury & Illness

  • Environmental

  • Property & Fleet

Business Value and Competitive Advantages

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    Streamlined Processes

    Consistency in incident reporting and tracking processes across the organization

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    Highly Configurable

    Configure investigation questions based on your need to identify the root cause(s) of an incident

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    Risk Mitigation

    Easily create, assign, report, and track on CAPAs, thereby avoid the occurrence of incidents

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    Ensures Compliance

    Comply with internal guidelines and local regulatory requirements

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    Manage Case History

    Track and manage case progression (first aid, restricted duty, lost time, etc. ) from reporting to closure

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    Capture Data On-The-Go

    Report and manage incident data with native mobile apps, even offline too

Key Features

Report basic incident details on the go using ProcessMAP Mobile App and save it as a draft. Edit incident details through a quick link once all details are gathered. Automatic notifications are triggered to the relevant stakeholders on a daily basis or upon the completion of a milestone


Report near-misses on the go using ProcessMAP mobile solutions. Analyze and implement preventive measures to mitigate the occurrence of incidents.


Automatic real-time calculation of monthly, quarterly, yearly, YTD, and 12-month rolling averages of 100+ key performance indicators (KPIs)/metrics based on IS 3786 such as Frequency Rate (for both Lost-Time Injury & Reportable Lost-Time Injury), Severity Rate (for both Lost-Time Injury & Reportable Lost-Time Injury), Incidence Rates ( Lost-Time Injury Incidence Rates, Reportable Lost-Time Injury Incidence Rate)


Create and assign CAPAs to responsible parties and track them to completion. Assign verifier to verify the closed CAPA, ensuring the CAPA has been implemented according to the guidelines or not. Alerts and reminders are automatically sent out to ensure timely completion of all tasks.


Easily identify geo-locations prone to incidents, near misses, unsafe acts, behaviors, and other loss producing events or high-risk activities on your facility map.


See ProcessMAP in action!

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